ClassAction.org is a group of online professionals (designers, programmers and writers) with years of experience in the legal industry. The model and serial number can be found on the manufacturers label on the water heater. If the first two digits are 00, 01, 02, 03, 04, 05, 06, the electric baseboard heater thermostat is included in the safety recall. The R110 Series Gas Valves that are being recalled are installed in natural and propane gas water heaters. The R110 Gas Control Valves being recalled are installed on natural and liquid propane (LP) gas water heaters. When a claim is made, Rheem sends the new valve directly to the customer. Recalls Gas Regulators For Leak Hazard, Honeywell Recalls Gas Valves Used in Decorative Fireplaces and Stoves Due To Burn Hazard, Robertshaw Controls Co. The LED indicator helps you troubleshoot the issue by reporting a number of flashes. The Honeywell gas valves that have this common problem will likely again go into High Temperature Shutdown status if you have your temperature control knob set at any temperature setting above Hot.. WebWhat would cause lack of hot water in AM, upstairs 3rd floor from basement where hot water heater(gas) is located. Now, you have a working water heater. Leave the knob in the VERY HOT position for 10 seconds. WASHINGTON, D.C. (Jan. 15) -- The U.S. Consumer Product Safety Commission announced the recall of more than 200,000 gas control valves used in The first is the air intake, water heater build after 2004 have a sealed combustion chamber and air is not as easily drawn in as older models. The valves being recalled were manufactured from 1966 through 1972 and distributed to a variety of manufacturers for use on their LP fueled heating appliances which were principally central furnaces, but also boilers, unit heaters, conversion burners and space heaters. Call or send us a message anytime. 2023 Resideo Technologies Inc. Gas Control Valve Kit (Natural Gas) Brand: AO Smith. I have a Reliance brand, 40 gallon, natural gas water heater with a Honeywell gas valve, model WV8840B1109, and it has this common problem. Great job! They are: Fortunately, I broke down these three culprits in this article on Rheem Water Heater 8 Flashes Then 1. In the next chapter, I will break down everything about the Honeywell Gas Control Valve Status Light Code. If not, then it is turned off. The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. You can easily reset this blinking code by repairing the electric issues or replacing the gas valve. 8 Flashes = Power off Failure. 10. How Do I Reset My Honeywell Gas Water Heater? And the purpose of this blog is to help others. The board also issues error codes that you see as flashes in the LED status light. 7. If you find no leaks, refill the unit with water. Attorneys working with ClassAction.org are now speaking with homeowners whove had problems with these water heaters to learn more about the leaking issue. As I said above, that simply indicates the pilot light is out and not producing the flame that is needed to operate the thermopile, which, if operating properly, would produce enough electricity to power the control board that issues the 4 flash error code at the LED status light. Mike chose option B, I had no choice, I needed hot water, he told CBS46s consumer investigator Better Call Harry. The recalled propane may not contain sufficient levels of odorant to help alert consumers to a gas leak. Models sold at Retail Outlets have a full cover with four exposed buttons. Then, remove the gas control valve from the unit and install a new one. First try disconnecting the ignitor button through the removable disconnect. 6. PLEASE DO NOT CALL THE LOCAL NUMBER FOR KC WATER HEATER FOR TECHNICAL SUPPORT! Pressure of water is a littler weak, but not major. WebHoneywell has sold over 77,000 T4700, CT1950 and CT1957 electric baseboard heater thermostats, and Honeywell has analyzed 13 returned products associated with reports When replacing the thermopile you must replace the entire pilot assembly. To locate the valve, consumers may have to remove the access panel on the front of their heating appliance. In light of this information, the attorneys need to speak with people who had this problem to help determine whether a class action lawsuit can be started. WebAnyway my water heater stopped working and I have not been able to get my status light on the Honeywell GV/Thermostat to come back on using the common trick on youtube and trying to relight. WASHINGTON, D.C. (Jan. 15) -- The U.S. Consumer Product Safety Commission announced the recall of more than 200,000 gas control valves used in heating appliances fueled by LP (Liquid Propane) gas because they may create an explosion hazard. Were here to answer your questions and help you get started right away. First off, check the tanke of the water heater to find a leak. Where it all comes together. The recalled valves were manufactured between July 25, 2005 and August 14, 2005. If the gas is exposed to an ignition source such as electric sparks or matches, an explosion may occur causing property damage and personal injury. Anyone who has difficulty locating the control valve or its model number should contact their local LP gas supplier or Honeywell by writing to Honeywell, Inc., (14N 38-4286), 10400 Yellow Circle Drive, Minnetonka, Minnesota 55343. Conserve, manage and track your water usage, Create sustainable energy-saving practices. If you find a leak, fix it. The valves being recalled were manufactured from 1966 through 1972 and distributed to a variety of manufacturers for use on their LP fueled heating appliances which were principally central furnaces, but also boilers, unit heaters, conversion burners and space heaters. Resetting the Honeywell Gas Water Heater is just a piece of cake. The assembly includes the pilot tube. Single-stage Programmable Thermostat Support, Pro 2000 Horizontal Programmable Thermostat Support. If any odor of leaking gas is present, consumers should not attempt to locate the valve, but should instead, immediately contact their gas supplier for assistance. Kohler Recalls Gasoline Engines Due to Risk of Fuel Leak and Fire Hazard (Recall Alert), Western Gas Recalls to Inspect Propane Gas Due To Fire and Burn Hazards, Matrix Fireworks Recalls Fireworks Due to Violation of Federal Standard; Explosion and Burn Hazards, Wholesale Fireworks Recalls Fireworks Due to Violation of Federal Standards; Explosion and Burn Hazards, Fireworks Over America Recalls Fireworks Due to Burn, Fire, Impact Hazards, Manhattan Toy Recalls Activity Toys Due to Choking Hazard, Explosion Hazard Results In Recall Of Honeywell Heating Gas Control Valves-- Investigation Continuing. Those flashes, or blinks, indicate the operation status of your water heater. If screws on the valve break, gas could leak from the valve. Sorry, something went wrong. lawsuits can be viewedhere. Fortunately, I broke down everything you need to know about the Honeywell Water Heater Status Light Codes. The steps below will only work if the cause of your water heater not working is in fact related to a High Temperature Shutoff error code. WebDelta SIT Gas Control Valve with 0.75 in. Contact Honeywell toll-free at 888-235-7363 for information on how to receive a free replacement electric baseboard or fan heater thermostat. To determine the date code for your CT1950 or CT1957 electric baseboard heater thermostat (1) Pop off the faceplate of the thermostat, (2) look for a small label bearing a series of numbers in the format described above. Testing the Gas Pressure on your Honeywell Gas Valve. The easy steps to replace your heaters gas control valve are as follows: Set off your heaters gas valve and turn off the unit. Senior Media Relations Officer First off, make sure you turn on the main gas valve. To test the thermopile voltage, pull out the bottom access cover from the unit. Returned gas valves were tested for leakage on air at 21 in. Consumer product safety commission announced the recall of more than 200000 gas control valves used in heating appliances fueled by lp liquid propane gas 2 Flashs = Thermopile low voltage I recommend you detach each section of the exhaust pipe to see whether there is any clog or not. But, your burner will NOT ignite and heat the water until you override, or reset, the 4 flash error code. If you see bubbles, you have a leak. Next, inspect the burner and replace it if needed. What more you can do is- just turn the temperature knob to your desired temperature setting. Once the company received the Rheem credit, they should have deducted it off the customers bill. If the Status light blinks two times consecutively every 3 seconds, its because of either low thermopile voltage or you forget to turn on the main valve. The problem was the Honeywell gas valve control board had failed. The valve controls temperature, but it also ignites the pilot light. When looking for the valve and model number, consumers should be careful not to use matches or any other ignition source which could cause any accumulated gas to explode. No Flash = Pilot not lit, not enough power. New cases and investigations, settlement deadlines, and news straight to your inbox. However, please keep this in mind. Ensure you detach everything that leads into the gas control valve. (Note: If you set your temperature control knob above HOT, your water heater may stop working again, at some point, and go into High Temperature Shutdown again. If you have a Honeywell gas valve on your water heater, and you find you have no hot water, this may be the answer to your problem and the easy fix. The Commission is seeking complaint and incident data concerning gas control valves and encourages consumers to report this information to the U.S. Consumer Product Safety Commission's toll-free hot line at 800-638-2772. Finally, set the temperature control knob to your desired temperature setting. You can see the pilot light come on and it ignites the burner. That means if you turn your temperature control knob to the A, B, C or Very Hot temperature setting, your water heater may stop working again, at some point. CPSC staff are continuing to investigate the use of 2.5 million of the same gas control valve in heating appliances fueled by natural gas to determine whether a similar explosion hazard is present. The control board is important because it constantly monitors the operation and status of the water heater to ensure proper operation. For unknown reasons, sometimes these gas valves go into High Temperature Shutdown status and shut off the gas valve, which extinguishes the pilot light. ( 70) In Stock. The pilot ignites the gas burner on your water heater. Honeywell WT8840B1000 Water Heater Gas Control Valve, NAT 160 Degree F 1" Cavity 4.5 (1,416) $15471 FREE delivery Apr 13 - 18 More Buying Choices $117.61 (38 used & new offers) WebGas valves control the flow of gas from the gas supply line into the heating unit. VIEW REPLACEMENT. The safety of our customers and the quality of our products are top priorities for Honeywell. Note: Individual Commissioners may have statements related to this topic. Report a dangerous product or product-related injury on. I did not see that one, the employee responded. Once the pilot light comes on, turn the temperature control knob to Very Hot position and count 10 seconds. You have to put your ear down to the floor to see the pilot. Before commenting, please review our comment policy. In a number of these incidents, it is alleged that the valve may have failed allowing LP gas to leak. If the LED status light is flashing 4 times, your water heart has gone into High Temperature Shutdown mode. CPSC.gov is an official website of the United States government. If the status light on Honeywell Gas Control Valve is blinking 6 times, understand there is a leak detected on the tank by the accessory module. A quick note before we get to the steps to fix the problem. 1 Flash = Normal Operation To test the temperature sensor, turn the gas supply off to the unit and disassemble the gas control valve. Now, you can turn the temperature control knob to your desired setting, and you will hear the water heater burner ignite. Once you install a new gas control valve, check it for a possible leak. [emailprotected]. Even though Rheem is offering plumbers $100 credits for labor, Cool Air Mechanical said $100 is not enough to cover the overhead expenses. A spokesman for Cool Air Mechanical told CBS46 that theyre just as frustrated about the charges as Rheem. The thermocouple could be faulty or broken. This can result in a gas explosion and fire, which could result in severe personal injury or property damage. The recalled fireworks are overloaded with pyrotechnics intended to produce an audible effect, violating the federal regulatory standard for this product. For T4700 models, the model number and date code (date manufactured) is printed on a small label located on the front of the thermostat. 4330 East-West Highway Bethesda, MD 20814, Contact Us: 800-638-2772 (TTY 800-638-8270) Because LP gas, unlike natural gas, is heavier than air, it may accumulate near the floor. In cooperation with the U.S. Consumer Product Safety Commission and the Electrical Safety Authority (ESA) in Canada, today we are announcing the voluntary recall of certain electric baseboard and fan heater thermostats (model numbers T4700, CT1950 and CT1957) sold from 2000 to 2007 under the Honeywell and Cadet brand names. 7 Flashes = Gas Control Valve Failure The vent should have at least 12 of rise before the first elbow. Some of them include: blocked exhaust piping, a clog in the condensate drainage system, and a bad draft pressure switch. The status light on Honeywell Gas Valve makes a 4-consecutive flash every 3 seconds due to a failed temperature sensor. CSA Group 416-747-2620 7 Replace Gas ValveOverall failure of the gas valve and will usually require replacement. Turns out, the 6-consecutive flash every 3 seconds indicates the burner is at fault. What do plumbers charge for the repair? ET. How to Seal Caulking Tubes with Candle Wax, Honeywell Gas Valve 4 Flash EASY Fix (With Photos). HELPED MORE THAN I EVER THOUGHT. It is powered from a The error codes and flashes help you to understand what the problem is when your water heater isnt working. Years of experience in the HVAC field have taught him many lessons, not the least of which is that the value of quality and knowledge far exceeds any promised initial savings. These incidents resulted in 5 deaths and 21 injuries. The labor is not warrantied, a Cool Air Mechanical employee said in a conversation Mike recorded. To determine the date code for your T4700 electric baseboard heater thermostat (1) flip down the door located on the bottom half of the thermostat, (2) look for a small label bearing a series of numbers in the format described above. WebThis is a BRAND NEW Honeywell Gas Water Heater Control Valve. Honeywell Gas Valve WV8840C1406: https://amzn.to/3GNlCtFeBay is a good source to find pre-owned and new Honeywell control boards and gas valves. If the first two digits are 00, 01, 02, 03, 04, 05, 06, the electric baseboard heater thermostat is included in the safety recall. Next, turn the temp control knob to the Pilot position for another 10 seconds. If you click on one of the links and purchase a product, I will receive a small commission. This will allow any unburned gases to dissipate before you light the pilot. So, the control board issued a High Temperature Shutoff error code and caused the gas valve to shut down which stopped the gas supply to the pilot light and extinguished the pilot flame. So the units that are having problems are most likely installed in improper environments. Reliance Water Heater 9007876 Gas Thermopile Assembly: https://amzn.to/3cXANCq(If you have a Reliance water heater and need a thermopile, it's cheaper to purchase the entire pilot assembly, which includes the thermopile, pilot and igniter, on Amazon than it is to purchase the thermopile alone. Then, get a multimeter and set it to the volts DC option. Rheem is offering full coverage on the valve and said it is issuing $100 credits to repair businesses to replace the defective part, a job that plumbers tell us takes under an hour. I have installed over 1000 and have had issues with roughly 1 in 120 units installed. I suggest you contact a certified technician to test the draft pressure switch as it requires involvement with electrical components. A models require a transformer not used in B models. WebWASHINGTON, D.C. (Jan. 15) -- The U.S. Consumer Product Safety Commission announced the recall of more than 200,000 gas control valves used in heating You can see the voltage starts rising over the next few minutes as the thermopile heats up. Set the thermostat or the device's controller Toll-Free Consumer Hotline | Time: 8 a.m. - 5.30. p.m. All recalled R110 gas valves have a date code of 0531, 0532 or 0533. Check all wiring connections. Now, if you do relight your pilot light, without following the steps outlined below, your pilot may in fact light, but you will see 4 flashes at the LED status light, which indicates that your water heater stopped working because it went into High Temperature Shutdown status. CPSC staff are continuing to investigate the use of 2.5 million of the same gas control valve in heating appliances fueled by natural gas to determine whether a similar explosion hazard is presented. Before replacing the burner, I highly recommend you to clean the burner. This is a picture of a test to verify the gas valve had the proper working pressure. Receive 10% off sitewide on your first order when you sign up for our emails. Often blamed on sediment in the tank, the 4 flashes is one of the most common problems with the Honeywell gas valve. Theres a common problem with some Honeywell gas valves that operate some water heaters. You may wish to review the privacy policy of the external site as its information collection practices may differ from ours. Finally, relight the pilot to turn on the unit. The combination valves serve the dual purpose of regulating the gas supplied to the appliance and of shutting off the gas supply when the pilot light is extinguished. We are working on it. If the control board doesnt work, your water heart wont work. If you have a Honeywell gas valve on your water heater, and you find you have no hot water, this may be the answer to your problem and the easy fix. The Honeywell gas valve went into High Temperature Shutdown mode. When this happens, the gas valve closes, extinguishes the pilot light and your water heater stops heating water. But, if your water heater does go into High Temperature Shutdown again, you will know how to override and reset the error code and fix it yourself. Attorneys working with ClassAction.org have reason to believe the Honeywell thermostat that comes standard on certain brands of water heaters is Models sold by HVAC Contractors have a flip down door that covers the four buttons. Lets talk about the error codes, or flashes, to help you understand what the flashes tell us. Water heater not working? BLESS U. I am glad you find this article helpful. Just follow the troubleshooting tips I mentioned to solve the issue. The manometer is set to PSI and standard pressure when pilot is .143 PSI when the gas burner is on. I'll show you how to troubleshoot and diagnose the problem with your water heater and Honeywell gas valve. Turn the temperature control knob to Off for 5-10 minutes. Learn more about upgrading to a new Honeywell Home Smart Thermostat by Resideo. And it will reset the unit successfully. However we have provided information below to try and help you resolve your water heater problem. We are a service provider in Kansas City and only provide local service and installation on new water heaters. 5. working with ClassAction.org are no longer investigating this matter. Preserve and protect your family and home. That is why we want to be sure you are aware of an important safety notice. Consumers should go to www.waterheaterrecall.com, input their model and serial number and complete the form to determine if their water heater is subject to this recall.Consumers with Whirlpool, U.S. Craftmaster or American Water Heater brand water heaters can call toll-free 866-854-2793 from 8 a.m. to 10 p.m. Eastern Time Monday Pay close attention to the LED status light and look for 4 flashes, which will indicate that the reason your water heater is not working is that it did go into High Temperature Shutoff mode. However, not all valves with these date codes are included in the recall. A number of consumers have taken to the Internet to express their complaints about certain brands of water heaters and their accompanying Honeywell thermostats [sic throughout]: Attorneys are looking into the following brands as they suspect the companies frequently use the Honeywell thermostats: Here are some pictures of what it looks like: The thermostat sensor tip is part of a control valve and comes pre-installed on the water heater.
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