Id also like to participate in the class action suit. LG has lost this customer for future appliance purchases. Shop by Popular LG Washing Machine Models. It is outrageous they will not replace these faulty machines. Same rusting problem around the bleach dispenser with our washer. The model and serial numbers are found on the washer's label attached to the inside of the top lid. All I want its the machine fixed-or the problem taken care of . I will NEVER by another LG, ever. Bought my machine in 2015. Theoretically, high-grade stainless steel can last a lifetime, provided it's well. This LG machine was bought together with a dryer, which still works great, but the washer started to rust after only a few years of use. I have had rush from the dispenser for over 4 years. Company does not always pay the repair company for labor. I wonder if Consumer Reports gets paid by certain manufacturers? He tried to explain to the operator the color of my machine he kept insisting it was black or gray. I know LG wont help, has anyone found a way to slow it down or to protect the clothes? I have the same rust problem on my washing machine. Please get back to me so I can proceed. They said it was not part of my warranty, I would have to pay for the repair. We still fall under the 10 year warranty that the manufacturer offers, yet, my mom attempted to call and the representative had mentioned that she had to partner up with the location where she purchased the product from. If you're not totally against front load machines, you can probably get a better machine for less. Same here, just had LG fridge less than two years old and they replaced the compressor with newer technology. I purchased my washer & dryer in 2015 from Lowes. I can take pictures of the rust around the bleach dispenser AND rust spots on my sheets, towels and clothes!! What a messand the particles get into the clothes. Same rust issue as others having started at the bleach dispenser and rust spreading underneath the top of the washer. Rust plugs up the small slits that allow the bleach to seep into the tub area. I have the same problem with my washing machine but my dryer is messed up as well. Despite manufacturing a defective product, LG representatives allegedly deny the issue and place the blame on consumers. It started rusting within only a few months. Date of purchase was April 2018. Same issue rusting out around the bleach dispenser. We noticed it starting in the bleach dispenser a few months after pushing the wash machine. The rust is increasing rapidly, at location I can see. I have the same issue. However, I can only wash whites now if I want to risk rust stains that dont come out. Not only rust issues. I wish everyone the best of luck with their issue and hope I can get mine resolved quickly. My LG top loader is completely rusted all around the bleach tray it has been getting worse and worse for the last few years and as of today the metal has rusted so much the entire tray has fallen through. We sanded down and are going to try and paint and seal to prevent any more damage to our clothing. Consumer Reports had this pair as their top pick for that year which is why we bought them. The well where this dispenser cap sits into is the first place the erosion starts and it is invisible to the consumer. Didnt know at that time that it was made ny LG. at first i saw the specs and particles and thought my kids just had dirt in their pockets but upon further inspection I realized the whole machine was rusting out and peeling. They should settle, or come up with a fix at no cost to the consumer. I bought my washing machine in 2012. A work-horse product such as a washing machine shouldnt be expected to be babied. A few months later there was rust all over my clothing. Well now my clothes are getting ruined by rust stains. Can I join this suit also? They have too do something hate to throwaway this high price item. Now rust is all through rim of washer and bleach dispenser area completely rusted. My LG washer top rim started rusting within 3 years of purchase and I was told by LG they didnt cover cosmetic issues with the machine. He griped about if he has to fix it, the entire top needs to be removed, yada yada yada. Three plaintiffs allege that LG Electronics USA Inc. knowingly sells defective washing machines which rust prematurely. Around the bleach dispenser :(. Others are stained but not all over the garments. See the comments from many many consumers. I really hope costco gets informed about it and replace it with some other brand that wount be super expensive as this one and defective. 57904632092__659A208A-C1F4-43BF-A34B-4AD377F609C6.jpeg. The rust is spreading to the inside of my washing machine. The rust appears to be spreading although I no longer use the bleach dispenser. That got me nowhere. These washers should be built for everyday water and bleach use. Washer won't spin. I called LG and he essentially discounted the rust issue. My LG is also reusing around the leech dispenser. The bleach cup should have had a larger lip around it. I cant afford to replace. We do not use the bleach dispenser and we have major rust on our LG. I have the same problem. They ignore my emails, or say that they cannot help me. The rust is so bad. I to purchased an LG washer and it has rusted around the plastic bleach dispenser and the water dispencer. Total rip-off for the price we paid. Why was the class action dismissed? My husband took it apart and sanded down the rust then repainted it with appliance paint. and now knowing it is a common thing I might return the iteam. That only lasted a few months before the rust started coming through. Purchased in NM and I now live in TX. Im on a disabled budget so I guess I will have to keep the clothes, linens, etc. LG actually came to my home to look at the washer and claimed it to be cosmetic. i also so have rust around my lg bleach dispenser i has ruined alot of my cloths ! Im willing to stop using the bleach compartment to stop the rust from returning or growing. My husband bought my LG top loader in 2012. I have not attempted to contact LG yet, but the rust has spread all around the bleach dispenser and we now have rust spots where the door opens (around the hinges). So we will be replacing it. Bad choice to put bleach on outside incased around metal!!!!!! Count me in as one more VERY UNHAPPY CONSUMER. No amount of maintenance, cleaning, or non-spilling, or wiping away of detergents would prevent the Defect.. I have tried to do a claim through LG it been 2 months and nothing has happened . I have the same problem and have only used bleach a couple of times. My washer has total rust edge around the bleach dispenser and rust around a blue circle knob thing on back also. I am going to try their suggestion of using citric acid. I hope LG has to make good on this and the Courts can do something to help the people from getting ripped off. Within a year it started to rust around the beach dispenser and it has grown 2o fold since then. 3 years rusted all the way through. Same problem. Also didnt know about the Class Action Suite. Original owners may qualify for purchase price refunds plus a cash settlement up to $400. Same problem with my LG. What a pile of friggen BS! . Bought my first and last LG top loading washer in 2013. I bought a washer dryer pair.. $1600 top of the line in 2017. Recall Date: December 18, 2012 Units: About 457,000 Consumer Contact For LG; toll-free at (855) 400-4639, from 8 a.m. to 7 p.m. CT Monday through Friday, or 8 a.m. to 2 p.m. CT Saturday, or online at www.lg.com/us and click on Public Notices. So frustrating. Other Reasons for LG Washer shaking or vibrating includes: Broken Suspension Rings. Do not use bleach due to my sons severe skin condition. It starts around the bleach dispenser and quickly spreads to the rest of the top of the washer. What greeting judge dismissed this case? This is clearly a manufacture defect. !, and saw the information on the lawsuit. Surely a washing machine should last more than 5 years? How can we join this lawsuit? Why not use water proof screws?? This is obviously an example of poor design and quality. Bought our LG Washing Machine Model WT4870C in June 2013. My washer is a top load, True Balance, Top of the line appliance. I also will never buy from them again if they dont come out and fix mine. The propensity for rusting on our top loading LG washer is such that we have an extra top for it. LG are you able to do something about this highly rated junk! Decided to see if there was a recall and then found this! It says since there is no strong water flow in top loaders (at bottom of tank) so the flakes stick and as the weight deposits increases (not sure what that even means, lol) they come off and get into laundry. I would be willing to join a class action lawsuit. I personally had to return the washer and until now over one month after losing quality clothing and paying for laundry Mat. How do I join this class? Dont buy LG. We purchased It in 2012. From Texas. I feel this was a bad design by the manufacturer who makes no warranty for its products! I am so frustrated!!!!!! https://topclassactions.com/wp-admin/admin-ajax.php. I have an LG top loading washer, Model #WT4870CW, that was purchased on 6/4/2013. If you know of anything I can do about this big eye sore, please advise. What should we do now? let me know if they reopen the case, Rush on our LG washing machine too! People laugh at me when I wear my shirts and other clothes that I somehow still have since I was in high school. Pics are incredible. I was using vinegar and as soon as I saw the rust I put the vinegar in the tub. Click Accept if you consent. Can I join your class action law suit? LIKE YOU ALL CALLED THEIR 800 AND GOT THE ONE YEAR WARRANTY SPEECH ETC. I am upset that I spent so much money on the LG and even recommended it to friends and have to deal with this issue again!! And when or if you do call customer service get the techs name that you spot with and her ID.NO. My Grandson was furious at me for ruining a sweatshirt he had! The area around the bleach cup is completely rusted out on our otherwise perfect washer! Me too, the top starting rusting around the bleach dispenser and is now all the way around and leaving rust crumbs all around the inside of the washer. I have rust all over my machine. Weve been looking at buying another washing machine. I am having the same problem with my top loader and its getting bigger how do you join the class action lawsuits. Who can be contacted? A very expensive appliance that I otherwise love and is now useless, with rust coming into the tub. I contacted GE but no help. We have same LG top load washer problem. Per Wikipedia LG has an environmental record. My machine also started rusting at the bleach dispenser and is now rusting all around the top of the machine. To start, this machine does not even clean our clothes AND the rust that has developed around the bleach dispenser is ridiculous! Was told it was not a warranty issue by the LG Support representative. I never use Clorox bleach or clothes softeners. My washing machine WT5070CW which I purchased in 2015 started rusting months later. I have an LG washing machine that has been rusting around the bleach dispenser, for over one year. I thought it was strange but since it was past the 1 year warranty, I didnt call. . All I want is the Top Mount of the washer replaced, which doesnt even involve NEW ELECTRONICS!!! ! A few days later a bottle of touchup paint showed up in my mailbox! My mom has been having the same issue with the rust on the machine. And will make sure my friends and family are made aware. Life is NOT good!! Im in search for a new washer, and LE is still on the top of the buys list.. This is ridiculous. Our LG top load washer has rust in same area on top, but it spread under and is now causing water to leak under the washer. Weve had our LG washer for 12 years and its deposited rust stains on clothing, most of the top area is rusted, especially around the soap and softener dispenser, we have bits of rust flaking off into the utility tub when it drains, and now some rubber type stuff is flaking off in small bits all over everything. Im so FURIOUS w/ LG. What a joke LG! Learn more about the cookies we use. Now I see that this is a standard problem with the LG washers. My LG water has the same problem of rusting around the bleach drawer. When the removed the top cover/ plate of washer we found that much of the underside is rusted. Same here, had the top replaced under warranty after les than a year of ownership and the new one is just as bad. My LG washing machine also had a lot of rust ? I cant believe so many people are experiencing the same thing as I have. Mine is also rusting around the bleach dispenser. I will never buy another LG product again. Loose/broken drive belt. What junk! The titanium touch-up paint does not match the door finish. This not only is ugly to look at but Ive ruined several items of clothing because of rust stains a problem we never had with our previous machine which was almost 20 years old when we replaced it. Can i still join in on the suit. You must contact the On my LG WASHER the area around the bleach receptical has rusted and so has the bottom of the washer front. Especially since its supposed to be stainless steel! Is there anything that can be done to stop the rust. At one time or another. Ive tried everything to no avail, the rust is all around the bleach dispenser, also discovered it is all around the top of machine right below the dispenser. 12/16/2016 LG Portable Air Conditioners . I rarely used liquid bleach because I prefer OxiClean in powder form more so. I have the same problem with rust around the bleach dispenser. It is comical to say the rust is due from using the machine in the manner in which it was designed. I washed for the first time and saw the rust on top around the bleach cup. After opening up washer to get a better look, underneath bleach compartment its completely rusted. Initially, I wasnt sure what was causing it but I definitely know now. Rust around my LG top loader. A few years in I noticed the rusting in the same bleach area that everyone else, is mentioning. How do I join the class? I have the same problem. I spoke to a casual visitor while getting my RX at the pharmacy and he was really unhappy because he had bought several of these machines for a washateria and has begun having problems and seeing about an attorney for a suit against LG which I decided to see about and found this is a very common problem and that is why I am writing on your review. My parents washer is doing the same thing. I thought I was investing in the LG product as one of the best I could buy. LGs product import license should be revoked! What I meant to write I will NOT buy another HE LG washing machine. Please advise. I have the same issues for quite a long time now myself. Never in my years have I had and issue like this with a washing machine. our LG (life isnt good) washer is also rusting out. I have a LG washer that started rusting around the top of the bleach dispenser. 07-27-2020 12:57 PM (Last edited 10-22-2020 10:57 AM by MsBri1 ) in. Please read my reply to Others concerning this Issue!!! I have been plagues with this problem as well since I bought my LG washer in 2013. And for about a year, the washers worked without any issue, but then it started to rust. Why was the class action dismissed? Now I know what the LG stands for ; LOW GRADE! Is there a diy to remove the rust? They should have put a gasket, sealed it or had a different design. Heres some facts. One of their slogans is we put people first. My LG top load has rusted around the bleach compartment. My home warranty does not cover this issue as rust is not covered, despite it otherwise being covered by the warranty for years. Is there anything we can do to make LG responsible. Same problem here. We will put a bead of silicone in the crevasse I have the same issues, and it wasnt because of bleach splash. Newer models come with plastic top so LG new the problem! Now LG says it is out of warranty and too bad. Same issue plus rust at hinge area. This is a new machine I purchased and started using in 2015. to no avail. I am now into the 3rd hour since going at it with my dremel because no matter how much I sprayed air, suctioned with the shop vac, etc, there continued to be huge flakes of rust and literal piles of fine rust dust all around the top of the basket. Oct 2021. I dont use bleach dispenser anymore. This is clearly a defective product and LG should make good on repair or replacement of all washers. I own 2 of these rust buckets. What the heck is up with LG? These are very expensive..Should not be happening. Lots of my clothes have been damaged due to the rust spots. I am having the same issue. I bought an lg direct drive from Best Buy in November 2019. Rust all along the top inside. I previously had a Maytag that was 20 years oldit never leaked or required any service and it had no rust on it when I gave it to a family that needed a washer and dryer. Rust is all through my clothes. My Moms dishwasher is from the 80s and still work great. A company is only as good as their customer service is and theyve done a big FAIL on this. I contacted LG directly to replace the top. More Google searching led me to here. I have one of the affected units in this recall and show you guys how to fix the potential. It is now seriously rusted, not just surface rust. Please tell me who I need to contact. That repairman (Clifford) got on the phone with someone at corporate and then he tried to convince me that it was damage I had caused! How can I fix this ? AND I DONT SPILL ANY THING ON IT I WIPE IT DOWN AFTER EVERY WASH. How do we participate in this class action suit? We havent even reached the 10yr mark yet. I am so disgusted with L.G.!!! My LG washer started rusting at the bleach compartment which I have never used and now it has spread around the rim and onto the detergent dispenser. We bought an LG washing machine in 2012, and we have the same rust problem. He and I went back and forth for 30 minutes about the COLOR! Its been a frustrating and very expensive lesson dealing with this piece of garbage. For information on deleting the cookies, please consult your browsers help function. 8 year old piece of junk. My washer is now completely in operatable because the metal has corroded and the cap no longer fits. Pieces of rusted paint chips are always inside. Its a fancy hitech washer, ideal for washing without any detergent and water!! How can I do this? If no water flows out, soak a towel with hot water and place it around the faucet to warm it for 5 minutes. Glad to know that Im not alone in this. Our new LG washer (WT 7150CW, 8/9/2022) appears to be designed to limit operational control on the amount of water it can use in the washing and rinse cycles, so much so that our clothes. This is a defect in craftsmanship. I dont use bleach on my clothes or use the dispenser for anything else, so they cant say thats why my machine is rusting. I had paid more for the LG thinking I would have a quality product not so am trying to get with LG for their disposition but after reading the comments appears they take no responsibility for the their faulty products!! 4/12/2021 Greenworks Electric Pressure Washer. So you as the consumer dont purchase an LG !! Really?!?!? I have not abused my machine and consider this a manufacturers defect. My wife and I enjoy using the LG graphite top load washer and front load dryer. LG is at fault, not the consumer. In my long lifetime, I have never had an issue like this.
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