Yep I had that multiple excuse until I pointed out that I had the same problem with the built in freesat recording, which I believe do not use multiplex. Right now, the challenge to Spectrum is getting Cloud DVR to hold onto its reliability over extended periods of time, And for many customers with Cloud DVR service, that has not happened yet. Reconnect, and power back on. :), Can you please send us a private message with your full name and full service address to get started? This is the same brand, size, and type of TV shes had for a while, but this specific TV is new and was purchased June 20 2020. If you go to the guide or scheduler after the start time of the selected programme the viewing or recording indicator has disappeared. Would I recommend Samsung to my friends - what do you think? Although youre available to run some other screen-recording software, broadcasters and some popular games, like Skyrim, you maybe wont be able to run Game DVR feature. We've given up all recording attempts and as for Samsung recommendations - we tell all our friends! I had one series recording that was scheduled to start at 6:00 am this morning. (Of course this still doesn't explain why the scheduled recording for Williams disappeared to begin with.). Weird. Turn on your TV and select the matching HDMI input for Optimum Stream. I answered the Community_Help handle message. It will get about 20 minutes of an hour show. SO FAR this fix has worked, it immediately then showed new scheduled recordings i tried to recordin "Recording and Scedule Manager", the 5 min notification of a recording dueis nowback and it has successfully recorded everything i have in scheduled recordings for at leastso far 1 week ( around 30 recordings ). in. If you're not sure how to do that, follow these instructions: Right-click on the taskbar and go to Task Manager. So disappointing. I watched one and when I came back to watch the other both were gone. Windows 10 stores your game clips and screenshots in the Videos folder by default, in a folder named Captures. Recordings from DVR are pix. I have checked and it looks like the ticket that was opened. Slide open the battery cover and insert the batteries. 09-11-2018 All my scheduled recordings ceased appearing in my Library at 8:00PM (EDST) Saturday, 30 April and still unable to view or record anything today. To send the requested information: Click "Sign In" if necessary Click the "Direct Messaging" icon Click the "New message" (pencil and paper) icon The "To:" line prompts you to "Type the name of a person". The screen flashes once the recording starts and completes. Has anyone experienced anything similar or able to suggest anything that may help us fix this? Question About Spectrum Voice (Landline) Caller ID Information? Check all your drivers now in 3 easy steps: How to fix game crashes and other issues on Windows 10. Want to learn how to use the Support Forums? You can also move this to different places on your PC, including elsewhere on your hard drive or to external drives. Recently, for no reason as she has not at all edited any of her recordings, shows are recording anywhere from 4-8 minutes late, and stop recording on time or a minute late. Highlight Recorded On then press 'OK' Ensure that 'All Devices' is selected 2 0 U user_9785b3 Visitor 2 Messages I hope the moderator will send this up to engineering as a system-wide issue so that it can be appropriately resolved. If you want a response from the company it is best to contact Customer Support. It really just seems to not be working properly.. My DVR is constantly only recording part of the shows. Sometimes if you open the actual My DVR application and play from there instead of selecting the show from the MY TV section it will work. I would recommend cancelling any other scheduled recordings and rescheduling them. Has Spectrum done any surveys on the customer satisfaction of the CDVR? "+String(e)+r);return new Intl.NumberFormat('en-US').format(Math.round(69086*a+n))}var rng=document.querySelector("#df-downloads");rng.innerHTML=gennr();rng.removeAttribute("id");var driverfixDownloadLink=document.querySelector("#driverfix-download-link"),driverfixDownloadArrow=document.querySelector(".driverfix-download-arrow"),driverfixCloseArrow=document.querySelector("#close-driverfix-download-arrow");if(window.navigator.vendor=="Google Inc."){driverfixDownloadLink.addEventListener("click",function(){setTimeout(function(){driverfixDownloadArrow.style.display="flex"},500),driverfixCloseArrow.addEventListener("click",function(){driverfixDownloadArrow.style.display="none"})});}. When I checked the app, these out of date scheduled shows did not appear. I have my DVR set to automatically record several shows. I'm spending too much money on an unreliable service and I am not happy about it at all. The fixes don't seem to be holding for cloud DVR services. I used the web page interface to cancel the series and rescheduled the series and the recording now shows up in the CDVR listings as recording. Thanks for post, unfortunately my set does not have TVkey option available in expert settings. in, I have also recently had the same problem with my Samsung UE55NU8000 in that it was working on timed recordings with the 5min notification before the programme started, then it recorded to my 4TB harddrive and this worked fine for about 1 month or so. If you do not have a connection, connect your router to your DVR / NVR using a different Ethernet cable. It would work for a few weeks then stop scheduled recordings. Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? Check out our guide on the best game recording software to use in 2019. In the list of running processes, select the Broadcast DVR server (bcastdvr.exe) process (if it's still there . They even say I have not heard if this before! Anyone have any insight as to what the issue maybe? The occasional "Recording Unavailable We're sorry we're unable to play your selection. TV scheduled viewing and recording not working, How to access Recordings and Schedule Manager screen without "Smart" remote on 2022 TV, Too many reservations - recording failure. Not even when we go to scheduled shows can we find it. This is what I've tried: Were mainly talking about older games here, because new titles are all compatible with this feature. Make sure you've got the recording space for that marathon of your favorite show. Samsung know all about this issue but will not admit to it. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. Game DVR recording is a great addition for all gamers in Windows 10. in, 13-09-2018 Also, feel free to provide other solutions if you happen to find any. The problem also happens on our remote receivers when playing a recorded program. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, I'm unable to play recorded programs, either through my DVR or through the Xfinity streaming app. Confirm your recording settings by pressing the Menu button on your remote. , Multiple times I've done a Restart/System Refresh/actually unplugging the DVR box, I have the series "Felger and Mazz" on nbc sports Boston on schedule and it has been recording it fine, but looking at the episode scheduled for tomorrow (1/4) it is not listed on the 'to be recorded' list. in, It as know issue with all Samsung TVs since the ks series. We are here 24/7/365 to provide assistance. If you're still unable to fast forward after . Another annoyance is the way the fast forward works, or rather doesn't. in. 08:09 AM Copyright Windows Report 2023. Jump to a forum. Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. I can see the recordings saved on the DVR and on my app, but when I hit play, I get "Sorry we're having some trouble. My 6:00am appears to have started recording correctly. E.g., I try to jump slightly backward, and instead it jumps 20 minutes forwardor I try to jump slightly forward and instead it jumps back 30 minutes or even into a recording I had been watching 4 hours earlier! Invalid password, please complete all fields. Guess what, my TV has packed up with scheduled recordingsno longer working, no 5 min notice of recording and no recording then taking place. We hope that these solutions are going to help you to solve your issue. We will debit It also happens when I am not watching On Demand, but it seems that it will always happen if I am watching On Demand while something is supposed to be recording. Some show up and then disappear and then come back with a different episode number. Intel: Intel HD graphics 4000 or later, Intel Iris Graphics 5100 or later. Samsung admit it is a non repairable problem. Time-saving software and hardware expertise that helps 200M users yearly. Please try again later. Its crazy frustrating because now were missing decent chunks of every show we record. Are you still experiencing that error code? We can't get your messages right now. I canceled a series recording and then reinstated it, but it still has not recorded anything this evening. The others, by component connection. Update your apps and games in order to use Game bar with all games. att.com. If you do a factory reset sometimes works for a week. I am able to watch NFL games on my local channels and on ESPN, but not on the NFL Network. Check availability. It seems to fail quite randomly, sometimes OK others - no! (My usual reason for rebooting is to stop erratic behavior when trying to rewind or forward live TV. Tonight, it recorded 9:08pm-10:01pm. We have a 32 Vizio smart TV. Even if I turn off the cable box and back . Optimum.net is compatible with a wide range of browsers. Guiding you with how-to advice, news and tips to upgrade your tech life. Some of my shows didn't DVR. (Although I note that the red dot WAS showing on the X1 app on pc and phone.) where they appear to be coordinating with an engineer. If you still cant access the game bar, maybe your game is simply too old for it. X | `>`. Would you be able to confirm what channels and titles of the programs are that you are experiencing trouble with? Some recordings won't play. Report to your retailers as a fault immediately. Restarted its almost as if Internet connection is drops during dvr recordings and/or defect in dvr unit. Before starting the troubleshooting process, however, check if your PC has the latest version of the Xbox app on Windows 10. !, There are no other shows scheduled at the same time, so its not a conflict issue. Thank You for your response. If so let us know. U-verse TV Equipment. Yes, still having the issue. Cloud DVR remains a work in progress and seems to be hit and miss around the country. I've noticed it helps a lot to set to record . 21-01-2018 We are very happy to hear that and were able to assist! 11:06 AM This was set on TVkey and i changed it to the other setting, Samsung. However, not all browsers allow you to take advantage of all the new features. If that doesn't work, reboot your DVR receiver by pressing and holding the POWER button for 5 seconds. I do not have this type of problem with any other streaming service. Power cycle your DVR / NVR. Samsung had me resetting, the replaced the one connect and main board, each time it would work for a couple of weeks then stop. Privacy Policy. I had two recordings. I then retuned the tv this way by accepting the various blocks of channels shown, in my case 23 , 26 etc , (around 7 to 8 blocks of channels). Well we have a couple of advice for you, if that happens. After multiple convos with Hulu support and team, this issue is still present and is caused by a series of blockers. Trouble Canceling a DVR Recording. Recordings are not showing up until several hours after being recorded. Recorded show won't play on DVR. There really should be monitoring teams for cloud DVR services in areas with wide clusters of problems for about 30 days of monitoring. mv020 over 6 years ago. Both the assistants who I contacted seemed to be reading from a script. In the list of running processes, select the Broadcast DVR server (bcastdvr.exe) process (if its still there), and then select End task. After the 1st unplug, do the hard reset of the RG @RCSMG mentioned above, when it turns green, continue here so things occur in order. AMD: AMD Radeon HD 7000 series, HD 7000M series, HD 8000 series, HD 8000M series, R9 series, and R7 series. I record "The Voice" and other singing shows. Please let us know if you continue to get those errors. Press the Recorded TV button on your remote if your recorded program is frozen or missing. However, I was able to re-add these particular shows. It seems that intgermittent problems are occuring with Cloud DVR across divisions. Select Settings from the Start menu then go to Update & security, and select Check for updates. Reference Code:RCD-1007. 12:26 PM Also a couple other programs scheduled to record later today are not showing up. I wanted either recognition that the device was faulty or that the design firmware was the problem. Try to skip back and replay, or stop and restart the recording. Sign into manage your DVR and TV features. I called tech support at Spectrum and spoke to 2 very nice gentlemen but neither seemed to have a clue as to why it happened or what they were doing about it. For the past two or more weeks the performance recordings disappear from my DVR (before I get a chance to see them) when the next day's recording of the results show begins. It looks like that did the trick! When three white dots appear on the screen, unplug the DVR again. Select Yes. 12:12 PM This happens on all channels, and al sorts of programming (TV shows, movies, news, etc). Wait 5-10 minutes for functionality to be restored. Select 'Recordings' to pull up all of your recordings. It works ok a good part of the time but I believe errors and glitches appear too often in its operation. 13-09-2018 in. I have over 45% space available on the DVR. I have been using the Cloud DVR for about 6 months. They start on time and finish 3 minutes late. Other systems show progress thumbnails so you can see where you are, but not Spectrum, it's all guesswork. When I look up the series under 'Upcoming' the future 2 episodes are listed with the icon of 3 red circles with the top circle being the open red circle with the slash through it, so they do not look like they will record. We are having the same problem and this is May 2021. Its not even worth it to watch a recorded show because you miss so much. Unplug the power cord of the DVR from the wall or from the back of the box and wait ten seconds. I've called them 7 times and they are useless! 10:47 PM Help would be appreciated. All of the three remote Receivers are served by coax from the gateway box. paul1277 post. Right-click on the taskbar and go to Task Manager, Find Broadcast DVR Server (bcastdvr.exe), click on it and go to End task, Now, press Windows button + G again, and you should be able to record clips you want. I anyone else having this problem? It looks like you're new here. Learn how to troubleshoot problems with your U-verse TV DVR recordings. Continue pressing the Resolution button until the TV displays a picture. Also, users in the European Union and Korea who are using Windows 10 N or Windows 10 KN must first install the Media Feature Pack for N and KN versions of Windows 10 to carry out the troubleshooting.
13 mai 2023